Did you know that we have four complete generations
working alongside each other in the U.S. workforce?
That means you have a 100% likelihood of working with, managing, selling to or buying from someone in a different generation than you. Isn’t that amazing? Some say yes and some say no but I say there is tremendous growth potential in the sharing of skills, knowledge, expertise and customer service if we can figure out how to tailor one generation’s skill sets to the next generation’s preferences.
With a changing marketplace the way we follow up and do business has evolved to meet the needs of today’s people and how we communicate. As our communication standards change so does our business. As our client base changes so do our preferences, styles and methods of how we communicate on a daily basis.
Once we learn how to target and tailor the current generational gaps and…
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