Great relationships develop not from the absence of conflict, but from determining an agreeable pattern for how to resolve conflict. Defining the rules of engagement for how you “fight” with someone you care about is ultimately much more important than trying to never have a disagreement.
If you care about someone, then consider adopting these 10 rules as part of the way you communicate with them when you are trying to resolve a conflict:
Rule #1: Don’t yell.
Adding emotion clouds the clarity of what actually happened. If the other person is yelling, it becomes especially important that you don’t raise your voice so as to prevent a natural escalation of competing interests.