INTEGRITY – Do you have it?

The Thanksgiving weekend is now behind us and we’re charging forward to Christmas.  The holiday season is unique for everyone, but with the economy in a sad state of affairs, gifts to buy, and work to be done – it’s often difficult to embrace the serenity of the season.  So this week, as a way to kick off the holiday hustle and bustle, we’ve decided to talk a bit about one of the characteristics that will not only help to catapult your career, but will also keep you in the “joyful” holiday spirit all year round…

The Southwestern Company teaches that one of the most important things you can embrace as your career unfolds isintegrity.  Salespeople, above most other things, should have an insurmountable amount of integrity.  Unfortunately, it’s often difficult for that integrity to translate when it comes to presenting the product or service that you’re backing.  So, what can you do to put your potential clients at ease in terms of purchasing a product or service from you, trusting you, and viewing you as a man or woman of integrity?

Probably the best way to ensure that your potential clients view you as an honorable person is to have full knowledge and be completely immersed in the product line you represent.  If you’re selling a product that you truly believe in, that belief will translate to your customers.  For this reason, it’s important that you know as much as there is to know about your product, that you can answer any question your clients may have, and that you feel completely at ease discussing the goods and services you represent.

The number one reason people consider “salesman” to be dishonest is because salesmen often get a bad rap in mainstream society.  Yes, there are a few bad apples, but those bad apples cannot spoil the bunch.

You see, there’s a difference between being a “salesman” and an honorable salesperson.  The viewpoint mainstream society has of the typical “salesman” is that handlebar mustache wearing, oily hair, flashy grin guy in a plaid suit, donning a gaudy pinky ring and is more concerned about squeezing every penny out of his potential customers than he is about promoting high quality products and building lasting relationships.

The key difference between this “salesman” and a sales person who’s full of integrity and honor is education and the products themselves.

If you’re not sure how to educate yourself on your product line or, if you’re concerned about looking and feeling ill at ease in your presentation, consider coaching by someone who’s been down the path before you.

In the meantime, spend as much time as you can learning about your product line, learning the inner workings of your company, and completely immersing yourself in the reasons that your products and your company are useful, can make a difference, and would be of benefit to any potential customer.

Dustin Hillis

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