Dew: I have demanding clients who call and want answers immediately. How do I get them to be patient while I fetch their file and find the answer? -Molly
Molly, I hear my client’s stories of pushy customers like this all the time, but this solution is often an easy one:
Put them on hold.
I don’t want come across as a smart aleck, but it really is that easy.
SWC Sales Coach, Dew Tinnin, on Dealing With Demanding Clients. . .
